The info on the troubleshooting link is mostly for Sharepoint.ġ. I had to run repair on MS Office 365 (not just OneNote), no change, I still get errors. It's possible you're not connected to it or the folder no longer exists'Ĥ. Found cache at location specified and I still get 'We can't reach that folder right now. Please contact the owner of for more information.ģ. It might not exist or you might not have permission to open it. Trying to open the notebook by selecting from the My Notebooks list.Notebook will open online and on mobile device app.I closed it and now I cannot get it to open again. I recently ran into this - OneNote 2016 application stopped syncing one of my notebooks.